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The Assertiveness Workbook
Part One: On the Launchpad
What's this all about? (4:59)
Chapter 1: Being There (7:37)
Chapter 2: The Four Communication Styles (6:05)
Chapter 3: Ten Principles of Assertiveness (7:40)
Part Two: Leaping the Barriers to Assertiveness
Chapter 4: Overcoming the Stress Barrier (7:55)
Chapter 5: Overcoming the Social Barrier (7:12)
Chapter 6: Overcoming the Belief Barrier (6:01)
Chapter 7: The Assertive Mindset (7:08)
Part Three: Becoming Assertive
Chapter 8: Becoming Visible: Nonverbal Behavior (7:54)
Chapter 9: Being Present: Giving Your Opinion (7:32)
Chapter 10: How to Accept a Gift: Receiving Positive Feedback (5:31)
Chapter 11: Giving Helpful Positive Feedback (6:56)
Chapter 12: Taking the Heat: Receiving Negative Feedback (6:14)
Chapter 13: Constructive, Not Critical: Giving Corrective Feedback (4:23)
Chapter 14: Defending Your Boundaries: The Assertive No (13:26)
Chapter 15: Making Requests Without Controlling Others (4:18)
Chapter 16: Countdown to Confrontation (4:58)
Chapter 17: Constructive Confrontation (6:59)
Conclusion: Being You (3:16)
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Chapter 10: How to Accept a Gift: Receiving Positive Feedback
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