Strategies for Saying No | PsychologySalon

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Assertiveness Training in Clinical Practice

Getting Started

Introduction to the Course (7:24)
DOCUMENT: Print Your Slide Handout!
Using Teachable's System (5:01)
EXERCISE: Assertiveness Scorecards (10:21)
DOCUMENT: Assertiveness Scorecards
Background on the Therapy Program and Book (3:11)
Which Clients Are Appropriate? (14:14)
Cautions and Contraindications (8:51)
The Key Point About Assertiveness (10:45)

Teaching Strategy in Therapy Settings

Instructional Strategy: Making It Interactive! (13:47)
Individual Versus Group Assertiveness Training (11:24)

About Communication

The Problem of Human Communication (11:49)
Key Point: Self-Expression Versus Assertive Communication (6:06)

Communication Styles

Introducing the Communication Styles to Clients (5:13)
DOCUMENT: Communication Style Table Handout
The Passive Style (7:45)
The Aggressive Style (7:48)
The Passive-Aggressive Style (1:19)
The Alternating Style (3:38)
The Assertive Style (5:49)

Nonverbal Communication

About Nonverbal Behaviour (8:02)
DOCUMENT: Nonverbal Behaviour Handout
Nonverbal Nonverbals (13:48)
Verbal Nonverbals (7:09)
DOCUMENT: Nonverbal Rehearsal Exercise Sheet
Nonverbal In-Session Exercises (5:06)
DOCUMENT: Nonverbal Home Practice Exercise Handout
Nonverbal Between-Session Exercises (10:42)

The Barriers to Assertiveness

The Barriers to Assertiveness (3:04)
DOCUMENT: The Stress Barrier Handout
The Stress Barrier (16:07)
DOCUMENT: The Gender Barrier Handout
The Gender Barrier (6:57)
DOCUMENT: The Social Barrier Handout
The Social Barrier (13:24)

Beliefs as Barriers and Allies

The Belief Barrier: How Our Stories About the World Get Distorted (5:30)
DOCUMENT: The Belief Barrier Handout
Beliefs Promoting Passivity (13:41)
Beliefs Promoting Aggression (6:46)
Yet More Beliefs (4:43)
DOCUMENT: The Assertive Mindset Handout
The Assertive Mindset (16:54)

Giving Opinions

Giving Your Opinion: By Communication Style (10:21)
DOCUMENT: Giving Your Opinion
Opinion-Giving Strategy (15:22)
DOCUMENT: Issues List
Opinion-Giving Exercises (8:20)

Giving and Receiving Positive Feedback

Feedback: Why It's Important! (16:30)
Accepting Positive Feedback (10:50)
DOCUMENT: Accepting Compliments
Accepting Positive Feedback Exercises (5:49)
DOCUMENT: Positive Feedback Exercise Sheet
Giving Positive Feedback (9:35)
DOCUMENT: Giving Positive Feedback
The Positivity Ratio (9:50)
Giving Positive Feedback: Exercises (5:16)

Giving and Receiving Corrective Feedback

Corrective Feedback - And How It Goes Wrong (12:07)
Giving Corrective Feedback (11:17)
Giving Corrective Feedback: Exercises (5:24)
DOCUMENT: Giving Corrective Feedback
Receiving Negative Feedback (12:01)
DOCUMENT: Coping With Criticism
Receiving Negative Feedback: Exercises (7:21)

Saying No

Saying No (10:32)
DOCUMENT: Saying No
Strategies for Saying No (20:25)
DOCUMENT: Request List
Exercises in Saying No (5:33)

Making Requests

Making Requests (16:12)
DOCUMENT: DESO Script Form
DOCUMENT: Making Requests

Confrontation

Introduction to Confrontation (11:07)
Preparing for Confrontation (16:21)
During the Confrontation (22:31)
DOCUMENT: Confrontations

Wrapping It To Go

Last Words (11:01)
DOCUMENTS: Quiz and Feedback Form

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Strategies for Saying No

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